Privacy notice
We only use the information you share to respond to your requests and help coordinate tours. This page explains how we handle it in plain language.
Clarity, not clutter
What information we collect
When you submit a tour inquiry or support message, you may provide details such as your name, email, phone number, preferred date, group size, and any notes you’d like us to consider.
Why we collect it
- To review availability and respond to your request by email.
- To coordinate meeting and practical details related to your inquiry.
- To support accessibility or comfort planning when you share relevant notes.
How we use your information
We use your information only as needed to handle your request and communicate clearly. If you opt in to email updates, we may contact you about status and next steps related to your inquiry.
Sharing and protection
- We limit sharing to what’s necessary to coordinate the experience you requested.
- We take reasonable steps to protect your information from unauthorized access.
Your choices
You can ask us to update details in your request or to stop email updates where applicable. If you have questions about privacy, contact our Support Desk.
Plain-language summary
- We use your details to respond and coordinate.
- We keep communication focused on your inquiry.
- We treat your information with care.